We have identified several stages, each of which provides customer engagement, which can be summarized as follows:
A. ANALYSIS
We start an analysis on the state of the customer's information system, by detecting the level of performance, reliability, security and fulfillment of the requirements of current law and then draw up a project document containing the findings, suggestions on how to intervene and the priorities for action.
B. DESIGN
In the project document, which is based on the expressed needs and requirements, we discuss what to produce and what is necessary for its implementation, we provide technical drawings and the reasons for those particoular choices and finally we specify the stages of transition from the old to the new structure, hypothetical planning of action, the standards to be adopted and the training for staff in both technical and user.
C. CONSTRUCTION
The construction of the new network infrastructure in a "turnkey" guaranteed.
D. TESTING
We carry out performance tests of what has been achieved through testing of application functionality, reliability, stability and vulnerability.
E. TRAINING
Is always delivered a training course for technical staff used to administration and management of the system: we consider a project completed only when we are sure that the customer has the actual ability to control its new structure.
F. ASSISTANCE
In case of need the service is guaranteed by the availability provided by technical support, starting from simple troubleshooting over the phone or by logging on the client devices remotely, to the advice necessary to further development of the project.
The above mentioned activities are preparatory activities for computerization, development and integration of existing network architectures with next-generation solutions proposed on the basis of the data available and the needs of the customer.
More specifically, they offer services related to the topics listed below:
- IP Security
- Level 2 and 3 VPN
- Integration of IP and non-IP network
- Videoconferencing over IP networks
- Wireless networks implementation
- Network systems support
- Network monitor and statistics
- Network optimization